These are exciting times for Tenet. As an organisation, we are forging ahead with our committed team of employees to realise a shared dream of our company -to build our identity as a local insurer with a difference!

We take pride in being local. A large part of our success has been attributed to our deep understanding of the local market and our ability to respond and customise solutions to meet our customers' needs. Yet we are always ready and quick to adopt international best practices.

No matter what your stake is in Tenet, you will come to appreciate, even welcome, our motto that it's beyond just business, as we truly believe in building relationships based on principles, trust and integrity.

However, when Hartford International shifted its business focus in 2001, Hwa Hong re-acquired its former subsidiary a year later, so as to carry on where Hartford International left off. This resulted in the birth of Tenet.

In May 2010, Sompo Japan Insurance Inc. acquired Tenet Insurance as part of their strategy to expand its overseas operation. Sompo Japan believes that Tenet and the Tenet branding, has gained a reputation in the core markets that Tenet has focused on and intends to continue to pursue such strategies.

Our organisation has evolved over the years to support the fast-changing needs of our customers and business partners. Tenet is managed by forward-looking professionals, each an expert in his or her chosen field but all of whom share a common vision to provide the highest standards service to our customers and business partners.

Today, Tenet provides a broad spectrum of general insurance products and services ranging from personal insurance for individuals and families, to business insurance for companies. Because of our local roots, we are very in tune with the heartbeat of local businesses. Yet, the immense transfer of knowledge and expertise, during our association with Hartford International, has imbued us with a progressive outlook and a global perspective. All of which makes us well-poised for the future.

• To provide the best quality Service to policyholders
• To add the Shareholders’ value
• To Sustain high targets and take pre-emptive action
• To Stimulate and keep improving company and staff with solid co-operation
• To act with Spirit of fairness and with practicality

Our goal is to earn the confidence of our customers through disciplined underwriting, service excellence and product innovation. Ultimately, our mission is to provide the expertise and the options for our customers to make the best informed decisions for their insurance needs.

Just as importantly, we ensure that all our products and services continue to meet regulatory requirements, that our intermediaries are competent and properly trained, and that there is transparency in our pricing and terms of cover at all times.

Our dedicated underwriting team works closely with both intermediaries and customers. We make it our business to understand our customers' business well and that they are properly advised. Our underwriting ethos has been - unless we understand the business well, we do not underwrite it. And because each team member is a specialist in his or her chosen field, our underwriters are able to tap on one another's knowledge and experience. We also work closely with our reinsurance partners and other service providers like surveyors and lawyers.

Collectively, as a responsible corporate citizen, our people are able to express their care and concern for others, an attitude that pervades in the organisation, even in the way we care about out customers and business partners.